Di Gianni | Returns

UPF50+ Activewear Collection
60 Unique Designs

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English

Return Policy

Any claims for misprinted/damaged/defective items must be submitted within 14 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 14 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

The return address is set by default to our closest facility:

US, Mexico : 217 Wrangler Drive, Coppell, Texas, 75019
Canada : Unit 3, 3500 Laird Rd, Mississauga, ON L5L 5Y4 Canada
Australia : 40 Tanimbla Street, Kedron, Queensland 4031, Australia
UK : Antar 2 Headway Road, Wolverhampton, West Midlands, WV10 6PZ
Europe : Lidostas parks, Marupe, Marupes nov., LV-2167, Latvia
Japan : Komiyaji 817-3, Shinwamachi, Amakusa, Kumamoto prefecture, 863-0101 Japan

Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself (if and as applicable).

Returned by Customer - Please contact us before returning any products. We do not refund orders for buyer’s remorse. We accept returns or offer size exchanges.

The size exchange request will undergo an evaluation to verify whether the product was used or destroyed, even if partial.

Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

the supply of goods that are made to the consumer's specifications or are clearly personalized;
sealed goods which were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons,

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

Returned underwear, swimsuits, baby bodysuits, or other items that may come in contact with bodily fluids won’t be stocked for future orders if the packaging is opened.